CyberView 360 Virtual Tours General Information

Photo Shoot:
The agent or homeowner must be present at the time the tour is photographed. The home owner or agent must designate which rooms/areas should be photgraphed for tours. If the agent or homeowner has NOT made prior requests regarding shot selection, the shots taken will be at the discretion of the photographer. CyberView 360 will not claim responsibility for the photographer’s selection of shots and tours taken of the home.

Events resulting in a cancellation fee:

• Failure of the agent and/or homeowner to be present at the scheduled time of the tour (unless otherwise arranged with CyberView 360).
• A failure to clean home and be presentable at the scheduled time of the tour.
• A client may reschedule a tour but must do so at least twenty-four hours prior to the originally scheduled time or they will be assessed a cancellation fee.
• A client may substitute one home for another home in the same area, but must do so more than eight business hours prior to the originally scheduled time or they will be assessed a cancellation fee.
• The CyberView 360 photographer will shoot the home as-is. That is, he will not move objects, straighten or dust objects, open or shut windows or doors, etc. The photographer will, however, turn lighting on or off and open or shut blinds if it results in better images.
• Once the photographer has photographed a home, the tour may not be cancelled. The client will be charged the full price of the tour.
• A tour may be transferred to another account, but the client will be assessed a transfer fee.
• A failed payment (either Visa/Master Card or Check).
• We charge a $25.00 fee for a bounced check.
• CyberView 360 reserves all rights to update these Terms and Conditions at any time.
• A $25.00 late fee will be applied to all tours not paid in full every 15 days after 30 days that the virtual tour has been completed.

Processing the Tour:
Once a tour is processed, it will be posted to a unique Internet address on the CyberView 360 website. The URL to the tour will be sent to the email address provided to CyberView 360 and a link will be provided on the CyberView 360 tour website. This URL can be freely used to create a link from your own personal website.

A virtual tour will be posted to the CyberView 360 website only upon receiving required information as specified at time of scheduling. This information includes but is not limited to: MLS number, asking price, address, square footage, the number of bedrooms and bathrooms. CyberView 360 is not responsible for any delays that are the result of missing or incorrect information.

The virtual tour will become inactive after one year from the purchase or when the home sells (in the case of a real estate client).

CyberView 360 Virtual Tours: Website Linking Information
When you order a tour with CyberView 360, you will be asked to provide the following information:

• Agent name, address, phone number.
• An Email address of someone we can email the virtual tour links and who can also post the link on the clients website.
• Your company website, if you would like the tour posted there.
• They will also need: Username AND Password AND website address of where to login

1. Listing information must be on requested site before we can post virtual tours there. It is agent’s responsibility to get listings on sites.
2. We must have required listing information before we can post tour to requested websites (i.e. correct MLS number and address of home).
3. We only post virtual tour links; we are not responsible for getting still images onto MLS or other websites. The agent is responsible for getting stills onto MLS.
4. CyberView 360 has the ability to post directly to Realtor.com. In order to post an agent’s virtual tour, the listing needs to be on this site and CyberView 360 must have the necessary information to post the home (MLS number, correct address, etc.). Once CyberView 360 posts the tour to Realtor.com, CyberView 360 is not responsible for the reliability of their servers. There are associated posting fees with Realtor.com. There is a $25.00 posting fee to post to Realtor.com. Also, Realtor.com allows up to 10 virtual images and no still images. When posting to Realtor.com, this generally takes 24 hours from the time that the tour is posted on CyberView 360.com.

Areas We Cover:
We provide coverage to most of Placer County (Roseville, Rocklin, Loomis, Lincoln, Granite Bay, Newcastle, Auburn) and the North half of Sacramento County (Antelope, Citrus Heights, Carmichael, Fair Oaks, Orangevale and Folsom. Other areas will be considered if requested.

Copyright:
All images and media are the sole property of CyberView 360. CyberView 360 reserves all rights to these images, media and content. All images and media are made available to client until the property is sold, listing expires. (Unless otherwise specified in writing)